I recently ordered from try the world for a birthday gift. Try the World snack boxes. This is an excellent company, and wonderful products that I highly recommend. Customer service rock stars I have enjoyed the Try the world subscription box for two years. Barb Jackson. Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 765-889-2691, by traditional mail at 1209 Orange Street, Wilmington, DE 19807, or by submitting them directly to their website. Do you agree with Try The World’s 4-star rating? Click here to understand what you can do with your Try The World account. Quick responses & great customer service. Do you agree with Try The World's TrustScore? The Try the World team was quick to respond and extremely helpful!! Voice your opinion today and hear what 831 customers have already said. | Read 141-160 Reviews out of 831 . Fun concept and good holiday gift. They responded quickly and went above and beyond to make sure everything was resolved. Requested refund. Mistakes happen, but it is AWESOME when they can be resolved quickly and kindly. We just received our first gift box and can't wait to try it--what a nice way to bring the flavors of the world home (particularly when we can't travel due to the pandemic). Two months' worth of boxes were missing from my gift subscription. Only the latest review will count in the company's TrustScore. I had an issue with a promo code not working. But when I reached out for help, they replied in less than a day and asked for his new address. Maria wrote me back to make sure I understood. Maria wrote me back to make sure I understood. Thanks for a perfect customer service rep experience!! Customer service is everything and so far I am really happy with Try The World's response. Such a unique gift idea that is more about having an experience (enjoying food from around the world!) I had to contact the company to get my box sent out, they would apologize and say the tracking info would follow. She loves it. Great customer service. I just signed up for Try the World and… I just signed up for Try the World and had a great customer service experience. © 2020 Trustpilot A/S. I bought my son a Try the World subscription for his birthday. This is an excellent company, and wonderful products that I highly recommend. Geben Sie Ihren Teams die erforderlichen Insights über die Kundenzufriedenheit durch verbesserte Analytics und KI-gestützte Funktionen: weniger Zeit beim Suchen bedeutet mehr Zeit für den Kunden. Over the summer he moved and did not notify the company about his new mailing address. Reputation. I dealt with a lady called Maria from the beginning and she is the only good thing to come out of this experience. 45 days come and go and no sign of my box, I email the company and there's been a glitch in the system and they'll send it right out with an extra box to make up for it. Waited 2 months, no box. rather than accumulating stuff. So responsive and quick to remedy and potential operational issues - quality product and service! I asked them to delay an order because we'd be out of town and they were very accommodating. She loves it. I made a mistake on my order and I contacted them for help. Try the World delivered excellent customer service - a super-fast reply to my question, very helpful and friendly. Liz, Philadelphia, PA "The magic of it is to have this box of items from a far-away place arrive on your doorstep without you shopping for them." Glad to be with them! I had an issue with a gift plan order and not only did they resolve the issue but they went beyond to assure that I was happy with the resolution. I have not received my first box just yet, a glitch in the system that is now fixed. So I reached out via email. I gave a 6 month Try The World subscription box as a gift to good friends of mine as a thank you for hosting me at their apartment multiple times in a row. And the customer service is great. Check out what 831 people have written so far, and share your own experience. But my question is, why should she have to work so hard in the first place!? They even said they would reship any boxes that got lost in his move. So I reached out via email. I can't wait to try the snacks! Try The World has a consumer rating of 2.19 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. Worst service I've ever had. I needed to cancel due to recent unemployment and try the world customer service made it very easy with no pressure or questions. I have enjoyed the Try the world subscription box for two years. Was told replacement would be sent out 2nd week Nov. Emailed 19 Nov, was told it would ship next week. Outstanding customer service. © 2020 Trustpilot, Inc. All rights reserved. The first box wasn't going to be here in time so the customer service department expedited my shipping for my first box! Unfortunately she hadn't received a box yet (45 days after order), so I contacted customer service. Customer service responded quickly and attentively and continued to check in until the problem was solved. FANTASTIC Gift Idea for Family & Friends! Promoted articles. rather than accumulating stuff. Thank you, Try the World! Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 765-889-2691, by traditional mail at 1209 Orange Street, Wilmington, DE 19807, or by submitting them directly to their website. I was gifted a 3 month snack box subscription and was excited to receive my first box. The products are FANTASTIC and the customer service is AWESOME. But when I reached out for help, they replied in less than a day and asked for his new address. Was told replacement would be sent out 2nd week Nov. Emailed 19 Nov, was told it would ship next week. What will I receive in my box? Many of the items wouldn't be considered snacks and a lot of them were reduced sugar/low calorie items. And you can’t afford to buy her an Hermès purse. :-). He even sends me photos of all the yummy items. I can't wait to try the snacks! Mistakes happen, but it is AWESOME when they can be resolved quickly and kindly. 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