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While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. Customer service, home delivery: 1-800-356-3477, Stay up to date on the latest OptumRx information, Arkansas Prior Authorization or Exception Request. Need prescription refilled. Please keep sharing your experiences so we can continue to improve this free resource. In the order confirmation email you received after placing your order. I tried to get thru to a live person but couldn't do it. Prescription Order Form (PDF) (743.42 KB) For more information about home delivery with OptumRx, visit the OptumRx Education Center. You can help! navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Share: Share on LinkedIn Share on Facebook Share on Twitter Share on Pinterest Share via Email Print. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. OptumRx Departments and phone numbers The 5 W’s - Use our quick reference to find resources at OptumRx. They have called a number of times. You can call OptumRx at (800) 498-5428 toll free number, write an email, fill out a contact form on their website www.optumrx.com, or write a letter to OptumRx, Inc, 2300 Main Street, Irvine, CA, 92614, United States. My employer health insurance will not pay for prescription drugs after ********. Use your Optum Specialty prescription number to . This OptumRx phone number is ranked #2 out of 2 because 33,006 OptumRx customers tried our tools and information and gave us feedback after they called. OptumRx Members – take care of your home delivery prescriptions at any hour, from anywhere, using the new OptumRx App. If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. Call us at 1-877-342-9352 or visit . In short, the two companies are not related. Your order number can be found in two ways: On the order confirmation page received after placing your order. Optum Specialty is a truly patient-centric specialty pharmacy. Medicare Prescription Drug Plan Members (PDP): Medicare Advantage Prescription Drug plan members (MAPD): Use the “Report Incorrect Information” link on the pharmacy detail page. I received a telephone call to my number and don't know what it's out. During their recorded messages press 0 at each prompt. Demographic information Network pharmacies must confirm some information to OptumRx at least every 3 years (name, address, phone number, gender, languages spoken) for the directory. Contact Us: 1 … The next best way to talk to their customer support team, according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. We've created these shortcuts and apps to try to help customers like you (and ourselves!) This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Website: OptumRx – Contact us . You can also Sign in or call the phone number on your member ID card to find your order. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. Text. I will be calling the correct OptumRX number to tell them about this scam. The reason customers call 800-562-6223 is to reach the OptumRx Mail Service Pharmacy department for problems like Preauthorization, Order status, Place an order, Lost card. For any questions related to your specialty medications, account issues, or prescription notification preferences, please contact us at 1-855-427-4682. Have tried to change my primary care physician for all prescriptions but have failed. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Specialty Pharmacy includes medications used to treat complex conditions, specialty therapies and infused medications. Hours: 24 hours, 7 days; best time to call: 8:15am. register. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Returning call to me this morning. It's not always clear what is the best way to talk to OptumRx representatives, so we started compiling this information built from suggestions from the customer community. NOTE: THIS FORM SHOULD BE USED SOLELY FOR REPORTING INCORRECT PHARMACY INFORMATION. 800-788-4863 Customer service. This application makes it easier than ever to refill and … Last year I was on a different plan. For all other inquiries, see your contact options here or refer to the phone number of your prescription label or member ID card. Phone: 1-800-356-3477. your online account to: Request a refill and schedule delivery; Track current orders; View your prescription history Make a payment Request statements; Access live support; If you already have an online account, sign in. **Thank you. I use OptumRX as my prescription provider per my prescription coverage however this is not the same phone number I use to contact them. My prior authorization was approved, but my pharmacy says it’s still showing up as full... We no longer have OptumRx insurance effective **-**-****. Phone. The completely redesigned user interface is easy to navigate and makes managing your pharmacy benefit and your health simple. Set up an online account at optumrx.com to help you manage your prescriptions. Reach us by phone. You need to enable JavaScript to run this app. Social Share. And you can click here if you want to compare all the contact information we've gathered for OptumRx. For statement questions or to pay your bill call us at 1-855-577-6521. Mail. OptumRx Customer Service. While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. Complete an order form and mail it with your written prescription(s) to OptumRx. The new OptumRx mobile app empowers you to become an informed advocate of your health. Sharing is what powers GetHuman's free customer service contact information and tools. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Preauthorization, Order status, Place an order, Lost card and other customer service issues. OptumRx Phone Number Calling OptumRx customer service faster by GetHuman. Joel Bertram ID*********. Optum Infusion Pharmacy. And you can click here if you want to compare all the contact information we've gathered for OptumRx. If you have questions about home infusion services, visit us at https://infusion.optumrx.com . Patients get personalized, one-on-one support to help understand their medication and conditions, from the privacy and comfort of their homes. I would like to switch back to OPTUM RX. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. I can only access past claims on OptumRx app*site. register. BriovaLive ® gives patients the opportunity to have a real-time, face-to-face video consult with an expert BriovaRx ® clinician. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Client Portal. This is OptumRx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptumRx agent. Contact OptumRx customer service. Current Wait: 10 min (10m avg) Free: Skip Waiting on Hold. I need an override. You can: Sign … Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Preauthorization, Order status, Place an order, Lost card and other customer service issues. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. GetHuman builds free tools and shares information amongst customers of companies like OptumRx. You need to enable JavaScript to run this app. In total, OptumRx has 2 phone numbers. General Questions. This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Find help for your prescription refills, account passwords and other prescription benefits needs. Hours: 24 hours, 7 days; best time to call: 8:15am, Is Shingrix considered compound medication. We support specialty treatments and take a hands-on approach to patient care that makes a meaningful imprint on … Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. Prescribers can use this page to submit prior authorization requests either electronically or via form/fax to the OptumRx prior authorization department. Extra Support with BriovaLive. The next best way to talk to their customer support team, according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Home Infusion Services. Text. If you have any questions about a network pharmacy, contact the pharmacy or call the phone number on your ID card. Use your Optum Specialty prescription number to . Need to know if my script will be filled. We've created these shortcuts and apps to try to help customers like you (and ourselves!) If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. They wanted me to verify who I was be telling them my birthday but I wouldn't do it. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. Specialty Pharmacy. 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